🌿 Peachy Plants Privacy Policy

Last updated: 20/09/25

At Peachy Plants, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or visit our website.

1. Who We Are

Peachy Plants is a sole-trader business based in Bromley, UK, offering houseplant repotting, maintenance, and plant care services.
If you have any questions about this policy, please contact:

📧 Email: hello@peachyplant.com
📞 Phone: 07360441235

2. What Information We Collect

We may collect the following personal information when you contact us, book services, or browse our website:

  • Name

  • Contact details (email address, phone number, address if needed for service visits)

  • Information about your plants and service preferences

We may also collect basic technical data from website visitors (such as cookies, IP address, and device type) to help improve our website.

3. How We Use Your Information

We use your information to:

  • Provide and manage our services (e.g. bookings, invoicing, repotting visits)

  • Communicate with you about your appointments and plant care

  • Improve our website and customer experience

We will never sell your data to third parties.

4. Legal Basis for Processing

Under UK GDPR, we rely on:

  • Contract: to deliver services you’ve booked

  • Legitimate Interests: to run and improve our business

  • Consent: for marketing emails or promotions (you can opt out anytime)

5. Sharing Your Information

We only share your personal data with trusted third-party providers when necessary (e.g. payment processors, website hosting). These providers are GDPR-compliant and only use your data to support our services.

6. How Long We Keep Your Data

We keep personal information only as long as necessary for service delivery, legal obligations, or business records. After this, it will be securely deleted.

7. Your Rights

You have the right to:

  • Access the data we hold about you

  • Correct or update your information

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent (for marketing)

To exercise these rights, email us at hello@peachyplant.com.

8. Cookies

Our website may use cookies to improve your browsing experience. You can control cookie settings in your browser.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.